The RawPac office is open from 7:30am until 4:30pm Monday to Friday.
At RawPac we have our own drivers and fleet of vehicles and in most cases deliveries are made by them. In some cases deliveries will be made using a third party carrier. Our drivers deliver between 7.30am and 6pm Monday to Friday and the couriers deliver between 8am and 5:30pm Monday to Friday.
We aim to dispatch all orders received by 2:30pm for delivery the next working day, subject to availability.
There are occasions from time to time when items may be temporarily out of stock, in the event of this happening we will advise you of the delay, offer you a part shipment and/or despatch your order or balance of your order as soon as possible.
We offer free delivery to UK mainland on all stock orders over £100.00 (excl VAT) For orders up to £99.99 there will be a £12.00 (incl VAT) delivery charge. All deliveries to Northern Ireland and Scottish Highlands and Islands are subject to an additional delivery charge. This will be charged separately and a member of our sales team will contact you with details.
In order to ensure the highest possible standards of hygiene for our food packaging products, we are unable to accept returns for items ordered incorrectly. Faulty or damaged goods will be replaced free of charge.